Distribution Center Policies & Procedures

Skyway Beauty Supply, LLC

13041 Automobile Blvd.

Clearwater, FL 33762

727-451-0700

HOURS:

The Distribution Center (DC) is open from 8:00am – 4:00pm Monday through Friday (unless otherwise advised).

ORDERS:

All orders should be requested at least 24 hours in advance. All orders will be processed in the order in which they were received.

Orders may be placed via our website: www.skywaybeauty.com

Should you require another method for ordering, please contact our DC support staff at 727-451-0700, opt. 2

  DELIVERY Orders that are delivered by Skyway Beauty Supply, LLC via truck must be placed by the order deadline listed on the attached schedule. $250.00 minimum for delivery. Delivery area includes the greater Tampa, Clearwater, and St. Petersburg areas. If you have any questions about whether your salon qualifies for delivery, please contact the DC support staff at 727-451-0700, ext. 214. SHIPPING
Every effort will be made to ship same day orders that are received no later than 12:00pm ET, otherwise the order will be shipped the next business day.

TERMS:

All orders require payment in advance. Payment methods: credit card or ACH bank draft.

FREIGHT:

Skyway Beauty Supply, LLC will pay all standard freight costs with the following minimum purchase amounts, per delivery or shipping location:

Local Delivery with our truck:                         $250.00

Commercial carrier or UPS:                           $150.00

It is the responsibility of someone at the delivery location to check-in the merchandise. Any discrepancies must be noted on the bill of lading or receipt at the time of delivery. Unless otherwise noted, the order is considered as ‘correct’ once the receipt or bill of lading is signed.

Additional charges not authorized by Skyway Beauty Supply, LLC and charged by the commercial carrier or UPS for advance arrival notice (appointments), inside delivery or express/next day delivery will be the responsibility of the recipient and will be charged back to you.

RETURNS:

Merchandise must be returned or exchanged (due to damage, defect, shipped in error) within 30 days of receipt of goods. ALL returns must be accompanied by the invoice/receipt number, picture, or the date in which the products were purchased. Any damaged, defective or incorrect items that are approved will be replaced with a new and correct item.

IMPORTANT: A written request for returns for any reason other than damage, defect, or shipped in error, is required, and must be made PRIOR to products being returned to the DC. Any credit due will be applied to your next purchase. Product return requests occurring after 30 days will not be accepted.

PRICING/PRODUCT AVAILABILIY:

We continually seek out vendors who will provide the highest quality products at the lowest possible prices. We will make every effort to notify you of any new items, promotions, price increases/decreases, sales, and discontinuing products. Price changes and discontinued skus are not always provided to us in advance, so the policy remains: prices and

availability are subject to change without notice.